Illegal Downloading Of Movies Media Essay

Illegal Downloading Of Movies Media Essay Looking at the story of Jerome Bixbys The Man from Earth movie piracy might not be a threat to the movie industry, but a chance to promote and finance small-budget independent films. The producers of this movie approached internet piracy in a different way, as they embraced internet piracy and thanked illegal downloaders for helping to spread the buzz about the movie (Morozov, 2007). When Eric Wilkinson, the producer of the movie, found out that their movie was posted on a popular piracy blog called Releaselog, he did not do the most common thing, meaning to sue the downloaders, but thanked the Releaselog community for piracy because they were actually helping sales. (Morozov, 2007). Living in a world full of user-generated content, the downloaders gave the movie great ratings on IMDb (The Internet Movie Database) that resulted in ranking increase from 11.235th to 5th and furthermore ranked 1st in the categories independent and science fiction film (Morozov, 2007). Consequently sales increased as the movie got a great promotion. In addition to that, the producer posted a comment on Releaselog asking for voluntary donations for The Man from Earth resulting in additional generated money. Using The Man from Earth as an example, it becomes obvious that movie piracy actually inherits benefits for the movie industry as Jeanne Rose says in her article Movie Piracy: What Seems Evil is Actually Beneficial to the Entertainment Business. By gaining more web attention, people get informed about a movie they under most circumstances would have never heard of. People might use illegal copies of movies to check if the first minutes are interesting for them, to see the movie later in the cinema or on DVD (Rose, 2011). Additionally to that, parents might have a look at the content of the movie to see if it is appropriate for their children to see. Looking at the fact that a trip to the cinema with the whole family is expensive, it is a great thing for parents the check the movie beforehand. (Rose, 2011). One might say that instead of illegal downloading movies to check them for content you could simply watch the movie trailer, but facing the reality, trailers do often represent t he movie in a more positive way then the actual movie is or hide specific scenes to keep the tension in the movie itself. A new study about piracy created by a coalition of academic researches called Social Science Research Counsel shows a different perspective on the situation than industry-sponsored studies usually do. In general piracy studies tell their readers that the movie industry is suffering because of decreasing sales, as many people simply download a movie instead of going to the cinema or buying/renting the DVD. Looking at the fact that these studies are financed from movie companies, it becomes pretty obvious that they will not tell about other reasons than piracy. The new and independent study gives a different perspective on the whole situation: Given the fact that people in general suffer from a bad economy, but also low prices on digital technology and high prices on media goods are the reason for decreased sales in the movie industry (Ernesto, 2011). Visiting the cinema with your family involves spending a lot of money. Imagine living in a low-economy country like South Africa, the pr ice for a DVD in relation to the price in the US or Europe is five to ten times higher (Ernesto, 2011). Even though the movie industry spent huge amounts of money in anti-piracy education, the authors of the study could not find no significant stigma attached to piracy in any of the countries examined (Ernesto, 2011). International movie fans often have a problem to supply themselves with the latest movies or TV shows in a legal way. Being a movie fan in some countries like Germany is very hard, as you have to wait a long time before you can actually see a movie in original tone in a legal way. Using Germany as an example, every movie shown in the cinema is translated and synchronized in the German language. This consequently leads to three different ways to see a movie in the original tone: Going in a different country to see the movie, wait for the DVD release which is often 1 year after the initial release in the United States or download the movie illegal. Facing these three ways it becomes obvious which way is the most common. Looking at legal online stores like iTunes it is illegal to create an US account as a European citizen to purchase your favorite TV show episodes legally. Looking at the situation from a different point of view shows that movie piracy may have benefits for the movie industry. Movie piracy in terms of small budget independent films is able to promote them due to user generated content websites like IMDb, which actually results in more sales. It is also helpful for people to have a better first-look on a movie to decide whether they want to spend their hard earned money on a movie or not. In addition to that people in many countries are excluded from seeing movies when they are originally released which results in unhappy cineastes. Combining these different ideas with the fact that most studies are movie

Nicole Kidman is Now Pregnant with Keith Urban’s Baby

The life of celebrities has always been an open book to the public. How they spend their free time and the milestones they experience are also being followed by the swarming people. Nicole Kidman, being one of the most sought after actresses, was not excluded from this. Her pregnancy at the age of 40 was sort of a shock for the viewing public. We all know that this is Nicole's first biological child, even if she was married to Tom Cruise for a period of time. She had two adopted children, one was aged 15 while the other was 12 years old.Speculations arose during her marriage to Tom Cruise as to why they never had their own children. Those speculations were never proven and everything else vanished after some time. After reading the article, I contemplated on the fact that the feature was somewhat biased. Come to think of it, when you write a specific article, one should bear in mind to show both sides of the story. In this case, all that we can see were the good points in their relat ionship and what were in the news. Nothing much was mentioned as to why she never had biological children even before she reached the age of 40.Even her feelings as a â€Å"mom-to-be† again were not disclosed. Another point that should be emphasized is the fact that the article did not dwell much on her pregnancy. The article was short and lacked more information that could have made the feature much more interesting to the viewers. It should have focused more on specific details, such as to why Keith and Nicole did not have the baby immediately after their wedding, and so forth. References: (January 7, 2008). Nicole Kidman is Pregnant. Retrieved January 9, 2008 from

What is Globalization - Free Essay Example

Sample details Pages: 3 Words: 805 Downloads: 9 Date added: 2018/12/27 Category Statistics Essay Type Research paper Level High school Tags: Globalization Essay Did you like this example? Globalization is the process or the tendency of integration and increasing interaction among governments, companies, states, people and countries driven by growth of ideas, culture and international flow of funds. The process is driven by investments and trade internationally and helped by information technology. It is affected by cultural and social aspects. Don’t waste time! Our writers will create an original "What is Globalization?" essay for you Create order In certain fields like business it resides in the economic interaction and integration of world markets. It involves technology, capital, data, services and goods. Back in 1820s, thats when large-scale globalization was globally felt for the very first time. It is traced from those years. Globalized societies offer forces of web that summon people, beliefs, markets, cultures and practices onto larger proximity to each and one another. According to Maria Jerskey book on Globalization, she clearly states that as we all step into an era of increased and more global connection, we should be ready to accept much participation as thats what the age entails (Jerskey, Maria, np). The large number of people from different destinations worldwide access information thats far and beyond their nation borders and opportunities to make contributions on own opinions and insights. This is aided by the internet access via mobile phones and electronic computers. Failure of an investing bank was witnessed in the US as a result of unwanted subprime loans, this is said to have altered globalization in that it depressed the interbank lending globally, e.g. collapse of Iceland economy impacting the British consumers due to their deposits located on the Iceland banks. A problem or an idea in a single entity affects the globalization of all participating constituents (Jerskey, Maria, np). The unexpected Arab Spring outbreak impacted on glo balization in the Middle East adversely in 2011, none had predicted such would have to do with Tunisia. To understand keenly our connected world on matters regarding globalization we require different skills and this is what promotes globalization due to the unique roles each plays. Via al-Jazeera Tunisia citizens managed to get the information on protests going on within their country, thanks to globalization. A major paradox to this age of connection and globalization, it has become so easy in sharing important information from very different parts of the globe (Jerskey, Maria, np). Vietnams war was transported by air from Asia, edited in the USA and later broadcasted. This supports sharing of information via satellite. Print medias pace has accelerated a lot, with publishing of fresh and new information in-form of news break. This is evident growth since papers have much fresh stories as compared to years down the line. A rise in the internet connectivity will lead to understandings globally, hence new ties will be built and maintain existing ones. Search engines have also developed over time, however they can only tell us what we all want to grasp and not the information we really need (Jerskey, Maria, np). Those who are expected to thrive with globalization according to the articles are the ones who learn to view broadly and find solutions to emerging mysteries globally. In other words it is said that sharing arguments to do with globalization is like having arguments against the laws of nature. It is stated that at least 34% of all the shoes and clothing in the United States of Americas are products of China (Ritzer, George, np). This globalization is very beneficial to individual country economies all over the globe. This is possible due to the increased economy competition hence less conflicts between nations and states, this promotes the distribution of equal wealth portions (Ritzer, George, np). It embraces net benefits for a nation as a whole. It associated with much benefits namely, promotes technology innovation as a result of the competition that calls for improve or adoption of new technology available in the world market to keep up pace in developments. More and more global companies are boosted and grow at a rapid rate (Ritzer, George, np). Globalization is the root of the interdependence between nations. However, the same rise of different state poses threats to the international sovereignty, this is the core reason behind xenophobic leaders in the globe. This same reason has impacted several aspects of our modern life and still in being a thriving force in the economy globally (Steger, Manfred, np). It is net beneficial and unstoppable to the entire globes economy, it is ranked as the best common solution into maintaining and shaping world economic growth. In conclusion, the long run benefit of globalization is much inevitable even though the bumps all along its ride are termed as uncomfortable. The vision still focuses on its major benefits that are the backbone for todays very rich and stabilized economy. The global cooperation that exists between nations enabling and supporting international business and trade to improve individuals status of life and the countrys financial and social growth.

William Shakespeares Macbeth Essay - 757 Words

William Shakespeares Macbeth Macbeth was a â€Å"butcher†, however he became that way as a result of Lady Macbeth. Lady Macbeth was a fiend-like queen whose evilness declined after the murders. In the end of the play, however, Macbeth’s transformation was complete and he was a butcher. Main Body Topic 1 ================= Macbeth’s transition from good to evil by Lady Macbeth:  · Ambition was his only reason for killing the king – â€Å"I have no spur To prick the sides of my intent, but only Vaulting ambition†  · Lady Macbeth convinced him to kill the King – Accused Macbeth of being a â€Å"coward†, questions his â€Å"love† for her and his manliness â€Å"be so much more the man†.  · Macbeth†¦show more content†¦Whiles I see lives, the gashes Do better upon them.† Macbeth Practice Essay 1 ------------------------ In the play, â€Å"Macbeth,† written by William Shakespeare, Malcolm describes Macbeth as a â€Å"butcher† and Lady Macbeth as â€Å"his fiend-like queen† and although this description is accurate at some points in the play, it was the persuasive words and actions of Lady Macbeth who shaped Macbeth into the person that he was at the end of the play. The evil deeds of Lady Macbeth, however, drove her into a state of insanity and in the end forced her to kill herself, unlike Macbeth who died fighting even when he knew that he would die. The transition of Macbeth, from good to evil, occurred as a result of Duncan’s murder, a feat which he was cunningly convinced to do by his evil wife Lady Macbeth. Originally the only reason Macbeth saw to kill Duncan was ambition, â€Å"I have no spur / To prick the sides of my intent but only / Vaulting ambition† especially given the fact that he had brought ‘golden opinions from all sorts of people†. Moments before the murder of Duncan Macbeth tells his wife that they would â€Å"proceed no further† in the murder. When responding to this the power and wickedness of Lady Macbeth is truly shown as she accuses Macbeth of being a â€Å"coward†, questions his â€Å"love† for he and his manliness â€Å"be so muchShow MoreRelatedWilliam Shakespeares Macbeth749 Words   |  3 Pages1. Macbeth, the tragic hero in William Shakespeare’s Macbeth, suffers from the fatal flaws of insecurity and indecision, allowing him to easily be mani pulated, which causes the audience to feel sympathetic toward him. After Macbeth has heard the prophecy from the three witches and he has been named thane of Cawdor, he is led to a strong internal conflict: â€Å"If good, why do I yield to that suggestion / Whose horrid image doth unfix my hair†¦ / Shakes so my single state of man that function / is smother’dRead MoreWilliam Shakespeares Macbeth1401 Words   |  6 PagesWilliam Shakespeares Macbeth At the beginning of the play, before Macbeth is introduced, the impression given is that he is a very good man indeed. It is as if he was a local hero and could do no wrong. The sergeant refers to him as brave Macbeth and Duncan says O valiant cousin! Worthy gentleman! Duncan, the king, rewards Macbeth with the title, thane of Cawder, and the previous, treacherous thane having been sentenced to death. People speak of MacbethsRead MoreWilliam Shakespeares Macbeth2461 Words   |  10 PagesWilliam Shakespeares Macbeth In Macbeth, look at the following scenes: Act one, scenes one, two and three, Act two, scene two, Act four, scene one and Act five, scenes three, six and seven. What did Macbeths character, words and actions show about changes in his character? Why are these scenes important to the plot and structure of the play and how the themes are presented? The play Macbeth is about a man whose rise to power and fall are influenced by his ownRead MoreEssay on William Shakespeares Macbeth1483 Words   |  6 PagesWilliam Shakespeares Macbeth During the Elizabethan era, the great chain of being reigned. Women were low on this chain of power, and men were on top. In fact, women were below horses; you couldn’t live without a good horse, but, you could live without a wife. Lady Macbeth was a woman before her time, she was caught between being today’s ambitious, powerful modern woman and a fragile creature of the Elizabethan era. In the first four acts of Macbeth, Lady Macbeth is vicious, overly ambitiousRead MoreWilliam Shakespeares Macbeth Essay770 Words   |  4 PagesWilliam Shakespeares Macbeth â€Å"This dead butcher† is not an accurate description of Macbeth. Macbeth did not give an impression of a â€Å"butcher† since he was affected by the death of Duncan. He had contemplated on the positive and negative points about killing Duncan before he committed the act of treason. However his ambition to be king and Lady Macbeth’s persuasiveness and mocking had overridden his sense and logic which caused him to commit this crime. He was consumedRead MoreEssay on William Shakespeares Macbeth647 Words   |  3 PagesWilliam Shakespeares Macbeth In the tragic play Macbeth, by William Shakespeare, both Macbeth and Lady Macbeth decide, to kill King Duncan. In the play, we see the characters of Macbeth and Lady Macbeth transform in their personality after murdering the King. Macbeth begins the play as a noble soldier, gradually changing into an ambitious murdering man. Similarly, Lady Macbeth is ambitious but she beginsRead MoreEssay William Shakespeares Macbeth671 Words   |  3 PagesWilliam Shakespeares Macbeth William Shakespeare lived in an era where women possessed few political and private rights. Women were subjected to the will of men as men were thought to be greater morally, physically and intellectually. Shakespeare, as he was living in this hierarchical and patriarchal world, was subjected to this value system. His powerful and tragic play Macbeth, reflects aspects of this world but also challenges the very basis of its foundations withRead MoreThe Letter in William Shakespeares Macbeth1609 Words   |  7 PagesThe Letter in William Shakespeares Macbeth Lady Macbeths reaction when she reads her husbands letter is powerful and dramatic.  · As soon as shes finished reading, she has decided she will make sure Macbeth is king Its as if she and her husband are thinking exactly the same thing. She does not hesitate for a moment.  · Lady Macbeth invites the spirits of evil to enter her She knows she has to steel herself, that the murder will need evil power, andRead MoreWilliam Shakespeares Macbeth638 Words   |  3 Pagesagree? Well, in Macbeth manhood is concurrent with power, physical strength, courage, and force of will. Rarely though, is it bound to the ideals of moral fortitude or mentality. The motif of gender recurs many times in Shakespeare’s work. Being a â€Å"man† in Macbeth means that you must be physically capable, cruel, and do what ever it takes to accomplish one’s goals. Women were supposed to obey their husbands and be good. Evil from a woman was absolutely not permitted. The women in Macbeth are the fireRead MoreThe Downfall of Lady Macbeth in William Shakespeares Macbeth1399 Words   |  6 PagesThe Downfall of Lady Macbeth in William Shakespeares Macbeth William Shakespeares Macbeth has been a theatrical favorite since Elizabethan times. Its timeless themes of ambition, fate, violence, and insanity collaborate to produce a captivating plot. The audience traces the disintegration of a tragic hero and his willful wife. Lady Macbeth, one of Shakespeares most forcefully drawn female characters, plays an important role in the play Macbeth. She has a profound influence over the action

Autism Spectrum Disorder ( Asd ) - 798 Words

Autism spectrum disorder (ASD) is a disorder characterised by a triad of impairments in social interaction, communication and repetitive behaviour and restricted interest. This spectrum is observed to affect three times more males than females (Hill, 2004). ASD is a syndrome that Leo Kanner first explained while observing the behaviour of children he was researching. He describes that they had particular traits such as the inability to establish social relatedness with other people, failure to use language normally for communication and an obsessive desire for sameness (Frith, 1989). Today, the following criteria for ASD have been confined to a triad of characteristics that have to be present as early as childhood for it to be diagnosed as Autism (Happà © Ronald 2008). In the Diagnostic and Statistical Manual (DSM) of American Psychiatric Association, it is stated that a diagnosis of Autism can only be made if it is visible these three characteristics: ‘1.Qualitative impairment in social interaction, which includes the poor use of eye gaze and gestures, and a lack of relationships with other. 2. Qualitative impairment in verbal and nonverbal communication, which includes lack of speech and spontaneous communication, make-believe play or inferences, or delay in language acquisition. 3. Repetitive behaviour and restricted interest and activities, which includes repetitive or stereotyped movement, abnormal or narrow interest. (Frith, 1989) Three theories have emerged to tryShow MoreRelatedAutism Spectrum Disorder ( Asd )1722 Words   |  7 Pagesin every sixty-eight births are diagnosed with the Autism spectrum disorder in other words (ASD), which is about one percent of the world’s population. And that more than three point five million people in America live with a person who has the Autism spectrum disorder. We all know that Autism is a spectrum disorder in which an abnormality is developed in the brain. It is a long life condition that has no cure for itself. People who have Autism face many difficulties in their communication and theirRead MoreAutism Spectrum Disorder ( Asd )1441 Words   |  6 PagesIntroduction Autism spectrum disorder (ASD) is a hereditary neurodevelopmental disorder. Like many other psychological disorders, it is commonly misunderstood in popular culture. Many allude to it casually, often equating it with crippling social awkwardness and disability when it is in fact a spectrum disorder with many degrees of severity. It is somewhat of an enigma within the scientific community as well; there are many things we do not know about ASD and there is ongoing research to learn moreRead MoreAutism Spectrum Disorder ( Asd )1535 Words   |  7 PagesHow Autism Influences the Interactions with Others There is a little boy that gets up every morning and goes to school. He goes home to his parents after school each day. He eats, sleeps, and plays just like any other child. There is one difference. He sees the world in a unique way than most other children not affected by Autism Spectrum Disorder. The boy’s life and actions are a bit different and can be challenging for him. He needs understanding parents, family members, and teachers. Autism SpectrumRead MoreAutism Spectrum Disorder ( Asd )1444 Words   |  6 PagesAutism Spectrum Disorder Dustin S. Staats University of Central Oklahoma â€Å"Autism Spectrum Disorder (ASD) formerly known as just Autism, is a disorder that affects about 1 in 68 children here in the United States.† (Facts about ASD) This is a pretty high prevalence and the number is continuing to rise. â€Å"Autism is a developmental disability that can cause significant impairments in behavioral, communication, and social aspects of everyday life.†(Facts about ASD). The intellectual functioning ofRead MoreAutism Spectrum Disorder ( Asd )1569 Words   |  7 Pagesdiagnoses for autism spectrum disorder (ASD) occur has seen a dramatic growth in numbers. With diagnoses for ASD increasing, more siblings are also being found to have grown up with a sister or brother with autism spectrum disorder. Previous studies have shown no consensus on whether or not siblings of persons with ASD are at risk for negative effects. However, patterns of anxiety among these siblings are being examined to see if characteristics of a child with autism spectrum disorder and their parentsRead MoreAutism Spectrum Disorder ( Asd )1369 Words   |  6 PagesAutism Spectrum Disorder (ASD) Introduction I don t think people understand how unique children with Autism are or the demands of caring for a child with Autism is. In order to grasp the effect of this disability has on a child or their family it is important to understand the characteristics of a child living with Autism. So for you to understand I will be talking about Autism Spectrum Disorder (ASD) or Autism in a childs life. I will be talking about what autism is, the history and descriptionRead MoreAutism Spectrum Disorder ( Asd )1587 Words   |  7 Pages Topic: Autism Spectrum Disorder  (ASD) Purpose: My audience will learn the importance of recognizing early signs of Autism Spectrum Disorder in children. Thesis: It is important to understand the early signs of Autism Spectrum Disorder, and why early intervention is the best treatment. Introduction: Gain/maintain attention There is a television show I like to watch called â€Å"The Big Bang Theory, maybe some of you have seen it. This show focuses on the relationships between a group of friends, someRead MoreAutism Spectrum Disorder ( Asd ) Essay1168 Words   |  5 PagesAutism Spectrum Disorder, as defined by the National Institute of Neurological Disorders, refers to a group of complex neurodevelopment disorders characterized by repetitive and characteristic patterns of behavior and difficulties with social communication and interaction (ninds.nih.gov). Autism Spectrum Disorder (ASD) is a very complex developmental disorder and the term ‘spectrum’ was added to the original term simply known as ‘Autism’ due to the wide range of symptoms associated with the disorderRead MoreAutism Spectrum Disorder ( Asd )1852 Words   |  8 PagesThe following paper is going to cover the topic of Autism Spectrum Disorder (ASD). Using research and data collected from various authors and journalists the paper will describe the different variations of autism and discuss the impact autism has on a person- in society, at home, in the classroom, and in their careers. Beginning at infancy, autism has a major impact on not just the child but their family’s life as well. The child’s lack of ability to interpret social cues, gestures, and expressionsRead MoreAutism Spectrum Disorder ( Asd ) Essay1240 Words   |  5 PagesAutism Spectrum Disorder Autism Spectrum Disorder (ASD) is a range of conditions grouped under the neurodevelopmental disorders in the Diagnostic and Statistical Manual of Mental Disorders (DSM-5) published in 2013 (Kress Paylo, 2015). Those who are diagnosed with autism spectrum disorder must present two types of symptoms: 1) Deficits in social communication and social interaction and 2) Restricted, repetitive patterns of behavior, interests or activities (APA, 2013). The DSM-5 merged all autism

Organizational Level Outputs Free Essays

Organizational Level Outputs Outputs Diagnosis Executive Summary The Purpose for this summary is to provide you with the findings of my analysis on Skype’s organizational outputs covering the Organizational, Group and the Individual level. Skype is a new Microsoft Division, which provides low cost fee calls to landlines and mobile phone not registered within Skype, using the Peer to Peer technology and its latest version (5. 10. We will write a custom essay sample on Organizational Level Outputs or any similar topic only for you Order Now 0. 15) which has the capability to support nearly any computer operating system including mobile device with the ability to connect to the internet, giving the user the ability to make free Skype-to-Skype calls, Video, Instant Messaging. Skype’s customers can be broken down into three main groups: Freemium service users, Low cost users, and the Business category, currently with over 40 million concurrent users online, (Malik, O. 9 May 2012). With over 800 employees which consist of: Product Development, Sales and Marketing, Site Operations, Customer Support, with most of the development team at its headquarters in Luxemburg and 44% of the overall employees situated in Tallinn and Tartu, Estonia additionally Microsoft announce in mid April 2012 their intention to add 400 new employees which will spread across five major cities starting with London, and Stockholm along with Palo Alto Prague and Tallinn. David Nadler’s and Michael Tushman’s congruence Model, explains that organizations are made up of groups and individuals each, responsible for his/her own for outputs in support the overall organization’s strategy, (Nadler,D. A. Tushman, M. L. 1980). Thus, this model will be useful in my evaluation of how Skype’s outputs at each level interact with each other, while providing you with my determination of the level of congruence among the same. Organizational Level Outputs Skype’s provides low cost fee calls to landlines and mobile phone not registered within Skype, using the Peer to Peer technology and its latest ersion (5. 10. 0. 115) which has the capability to support nearly any computer operating system including mobile device with the ability to connect to the internet, giving the user the ability to make free Skype-to-Skype calls, Video, Instant Messaging world-wide, which includes individual and business groups, additionally, Skype sells its own products which include: Microphones, headsets, WiFi Phones to name a few. While Skype’s Mission remains unchanged, and maintains it goal to continue to increase the number of users, revenue and profitability and includes four Objectives: 1. Continue to grow the connected and paying user base. 2. Increase the usage of the free and paid products and to extend the relationship between Skype and its users. 3. Develop new monetization models, to include advertizing. 4. Broaden user base to include more business users. Meeting the Goals The figure shows how Skype is meeting the intended goals through the number of individual users as well as business entities which vary from small to medium and the way it has been reaching new customers via the embedded application in appliances such as television sets and other mobile devices. Thus at first glance it appears Skype is meeting the intended goals by reaching the two groups globally. Group Level outputs Skype’s organizational structure is much defined as it differentiates each department: Product Development has consistently stayed up to date with technology and in some cases ahead of the competition since the introduction of video calling, which gained high penetration on handheld devices including personal computers and other electronic devices, while continuing to develop products for business customers. Allowing for Sales and marketing to diversify revenue through subscriptions premium accounts including advertising, which through the first six months in 2010 Skype earned $13. 1 million on $406. 2 million of sales representing 25% year over year revenue growth. (Frommer, D. Aug 2010). Site Operations, this team performs routine functions and solutions, these are the employees who ensure people have the roadmap in how Skype operates, as well as planning future operations working along with the development teams handling system interruptions. Kaili Kleemer Skype’s Site Operations Manager includes in the interview her desire to take Skype to the next level which is to move from away from manual software and hardware deployment. â€Å"We don’t want to be the people who push a button manually and restart the server to fix problems. Instead, we have been moving everything we can to automated systems more closely integrated with the applications our product engineering teams develop. We’ve been pushing for a move towards Development Operations (DevOps) and working more closely with those teams at the application level. (Skype, June 2012). Customer Support, is Skype’s weakest link yet, reports of dissatisfied customers that extend as far back as 2005 and as current as of 17 Aug, 2012. Figure2. Shows Skype’s ranking at 535 out of 553 companies that have a Customer Service Scoreboard. com rating, which depicts Skype’s customer service as terrible, while the list of dissatisfaction goes o n and on, by now you would have thought Skype could dedicate real people to provide this service and not the automated response, which is better than no response at all. Key Individual Functions Individual Skills and Knowledge vary from position and departments for example, software engineering who is assigned to the development department is charged with managing and leading a team of software engineers of greater than six people, improving and developing team processes and engineering practices while working closely with product mangers which drive and implement product strategy. Thus the desired output is explicitly upfront in the job description. Individual performance is sort of unique, specifically for those who are geographically dislocated from the supervisors and is set on goals and reachable outcomes agreed upon by the subordinate and supervisor. (Gonzalez, R; Koizumi,D; Kusiak, K. May 2011). Outputs Congruence Overall the congruence between the three levels, based on my analysis is low and that is because only two of the levels have some form of interaction, at the organizational level and the group level. While the individual level doesn’t seem to have as much interaction as it should, Naddler’s concept of congruence requires consistency or fit between each pair of organizational inputs. (Nadler,D. A. Tushman, M. L. 1980). Therefore to produce an output that meets the overall organizational strategy all groups must fit. In the case of Skype in which the customer service dissatisfaction indicates the individual group is not consistent with the others, in fact there is no clear definition as to who or what department handles such customer grievances. On the other hand when one looks at the individual functions, the job description does fit into Skype’s goals and objectives. However, it appears, when it gets to the actual execution, it is not followed through. Conclusion the Congruence model provides a way for organization to establish processes which allow departments to show that when working as a unit they results can be effective and provides the organization a better way to manage all groups or departments without leaving one behind, as in my opinion is the case with Skype. Reference Caukin, J. (June, 2012). Day in the Life of a Skype Operations Manager. Accessed, 7 Aug, 2012. From: http://blogs. skype. com/en/2012/06/day_in_the_life_of_a_skype_sit. html CustomerServiceScoreboard. (Aug, 2012). Skype Customer Service. Accessed 18 Aug, 2012. From: http://www. customerservicescoreboard. com/Skype Frommer, D (Aug 2010). Chart of the Day: Skype is a real, Live Growth Company. Accessed 9 Aug, 2012. From: http://www. businessinsider. om/chart-of-the-day-skype-is-a-real-live-growth-company-2010-8 Gonzalez, R; Koizumi,D; Kusiak, K. (May 2011). eHRM and its Outcomes: A Study of Relational e-HRM in Multinational Companies. Retrieved 18 Aug 2012. From: http://www. scribd. com/doc/76891246/60/E-performance-Appraisal Malik, O (9 May 2012) Skype’s present is secure, its future is not. Retrieved (16 July 2012) from: http://gigaom. com/2012/05/29/skypes-present-is-secure-its-future-is-not/? utm_source%3Dsocial%26utm_medium%3Dtwitter%26utm_campaign%3Dgigaom Nadler , D. A. How to cite Organizational Level Outputs, Papers

Problems of Human Services Clients free essay sample

In this paper, I will be describing the range of problems facing human services clients and how the specific helping skills that can be used with clients. There are many problems a human services faces with a client. The needs can range from helping clients with issues such as, substance abuse, mental or physical illness, grief, disabilities, caring for children and families, domestic violence, Veterans, and a personal loss. Also, a human services clients can have a large range of family problems that can lead into more difficult problems. (Woodside McClam, (2011). A human service worker must gain clients trust to help a client get the best possible help they need. For instance, some predictable problems are due to a rapid change in society such as loss of jobs, homeless of families with disabilities. However, we all need to work together as a team so that we can provide help with their daily needs. We will write a custom essay sample on Problems of Human Services Clients or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page In addition, when human service professional is working with a child they must identify if the home is a safe place to live. Also, a human service must ensure that a child have its basic needs to survive. They can also work with the parents by helping them with family planning such as birth control for each individual. Moreover, a human service professional can also help with parenting classes for their parents. Some countries cultures are different. However, there are several ways a human service can guide parents how to fill out an application for food stamp assistance so that the family will have a meal to eat every day. Another problem a client may face is to find good childcare for their child. For instance, a client may have job, but can’t afford a daycare for their children due to low pay wages. (Woodside McClam, (2011). Human services help clients that need assistance with low income housing. There are some people facing problems with domestic violence in their home. However, most situations can be dangerous and physical violent causing someone to get hurt or bodily injury causing a death. Moreover, children living in a violent environment can be in danger for their lives. Therefore, a child can be taken from their home by human services because the child is no longer safe. Human service helper must take the necessary measures to finding a foster or an adoptive parent for their client children’s. The primary categories of problems that affect a client of human services are gather together into social-cultural barriers. Moreover, there are a huge figures that affect clients whom need services under this group. There are many problems in some cultures, a women can’t accept family planning services from a human service provider because the woman can’t make that decision. They would have to get permission from their husbands. Communication is the key to understand one another by sending messages to each other. We use communication to get to know the client perspective of the situation. (pg. 201). A human service provider pay close attention of the client by focusing on the verbal and nonverbal messages from a client. Communication is a very important factor in helping with a client. According to Woodside McClam, (2011). Furthermore, communicating with one another can make the problem solving process of a client flow smoother. Woodside McClam, 2011 report that communication involves sending a message to another person with the conscious intent of affecting the receiver’s behavior. (pg. 201). In figure 7. 2 (pg.  201) shows the method when a person is receiving the message and if he understands the sender message correctly this is an effective communication. A message can be verbal or nonverbal. For instance, a client can walk into a human service office, the helper say to him verbally,† Hello, how are doing today? † A verbal communication is when words come out of a person mouth. The client didn’t speak to the human service provider, he just shrug his shoulders and nodded his head forward. The behavior of the client was non-verbal because he didn’t show any reaction. The well-educated skillful helper interpret the sender’s message by the client behavior. (Woodside McClam, 2011). (OKUN Kantrowitz, 2008). Reported the professional worker is able to hear what the client was saying by the way he reacted. Moreover, a person may smile and give out a handshake, this a non-verbal behavior. Non-verbal behaviors consist of a client’s posture, tone of voice, gestures, eye contact, and touch. For example, when we first go out on a date, we want to impress the other person by smiling, talking in a soft low voice. Furthermore, good eye contact is better whenever, we are communicating with each other. Therefore, we must make a good impression when we first meet a person. Next step in helping skills that can be utilized with a client is listening and responding. (pg. 204). Listening and responding according to Woodside and McClam, (2011). Researched that the way we listen and respond to person is very important in the helping skills process because a human service provider can build a trusting relationship with their client. Moreover, a person must hear what the other person is saying by sending a message verbally or non-verbally. Some people think they are good listeners, but most people aren’t. (See Table 7. 3). (Woodside McClam, (2011). There are healthy behaviors in communication such as, verbal behaviors. Verbal behaviors are mirroring a person feelings, clarifying, showing a sense of humor, providing information that a client needs, explaining helper roles, sharing information about oneself, being non-judgmental, asking questions, making the right use of gestures and touching. Nonverbal behaviors are making eye contact, listening to a person, smiling, nodding head one’s head, leaning forward, maintain a relaxed posture, facing the client, displaying facial expression, being punctual, and maintaining a moderate rate of speech. (pg. 204). In addition, we must focus on the client by utilizing these helping skills to help provide the necessary help a client may need. In the text book, (pg. 205). There is a certain kind of listening a human service engage in is called responsive listening or active listening. There are two ways of responsive listening or active listening that is presented by Egan (2010, pp. 134-135) he offered that there are many things that a helper can do to talk to a person that they are paying close attention. (Woodside McClam, (2011). In conclusion, Egan (20) researched that there are five behaviors that a human service professional can follow to let their clients know they are listening. First, s means face the client, O means adopt an open posture, L means lean toward the other person, E means maintain good eye contact, and R means try to be relatively relaxed. Furthermore, these are acronym SOLER. Moreover, remembering these acronym can show a person that the helper is listening. Attending behavior is another way a helper can let the client know that they are pay attention and listening. In this paper, I have discussed some ranges of problems facing human service clients and specific helping skills that can be used with clients.